Yes, that is steam coming out of my ears and money falling out of my pockets

Ugh!  I am so tired of Bank of America.  

The other day B and I were trying to book airline tickets on the air canada website. B had left his B of A card at work so I was trying to buy them with mine.  I clicked the purchase button and a message popped up saying my purchase was denied due to insufficient funds.  B decided [was sent] to get his card at work to try buying the tickets.  While he was away I got a call from the bank saying there was a fraudulent purchase they needed to discuss with me.  That got resolved and after hanging up the phone I tried to purchase the tickets again.  At the end of the purchase page there was a "verified by visa" password that I had to enter as well as my social security number.  I don't have either of those so I had to call the $#%$#%'n bank AGAIN.  I talked to one useless woman who asked me how on earth I got a bank account without a social security number.  After I explained the policies of THE BANK THAT SHE WORKED FOR she transfered me to another department that specialised in California accounts.  There, I was told that I could not get a verified by visa password without a social security number and if I wanted to buy the airline tickets I would have to call the airline directly.  

By then Brad was home and he tried to buy the tickets and got the same fraud message as I did.  A few minutes later he got the same phonecall and had to go through several departments to have his card reinstated.  An hour and a half later we finally had the tickets.

Then, today we were looking at our bank statement online and noticed two 10$ charges under the label "International".  I called the bank AGAIN and asked what the charges were and the lady working said they were 3% charges from our airline ticket purchases because Air Canada is based in Canada.  So, even though the tickets were purchased in US currency, leaving from a US airport we have to pay an additional 3% for some unknown reason.  This has happened to other US residents and you can read about it here

I also found that bank of America has partnered with Air Canada to have a Bank of America aeroplan points credit cards. I wonder if they charge those cardholders the 3% fee.